wanote Privacy Policy
Last updated: 18 August 2026
TomoakiNamekawa (“we”) provides wanote, an app for keeping a dog's health records. This policy explains what the app collects, where it goes, and how to have it deleted.
1. What we collect
1-1. What you enter
- Account details: email address and password. If you sign in with Google or Apple, the email address and account identifier those services provide.
- Your pet: name, breed, date of birth, sex, whether neutered, weight, body measurements (neck girth, chest girth, back length).
- Health records: appetite, energy, stool condition and similar notes, free-text memos, photos.
- Weight records: date measured and weight.
- Toilet records: date and time, type, urine colour, urine amount, location, photos.
- Medical records: vet visits, medications, prevention programmes, and images of certificates such as vaccination records, together with the details read from them.
- AI consultations: the question you write.
1-2. What is collected automatically
- Usage: how many times you have used the AI features, to manage the free allowance.
- Purchases: purchase history and subscription status. Payment itself is handled by Apple or Google, and we never receive your card number.
- Advertising identifier: used to show ads in the free version. On iOS, only if you allow it (see section 4).
1-3. What we do not collect
- Biometric data: fingerprint and face recognition are handled entirely on your device. Nothing is sent to us or to anyone else.
- Location: not collected.
- Contacts, call history, or information about other apps: not collected.
- Analytics: the app contains no analytics or crash-reporting SDK of any kind.
2. Why we use it
- To provide the app: storing, displaying and charting records, and reminding you about medication and prevention.
- To provide the AI features: health consultations, monthly reports, and reading certificates.
- To manage purchases and subscriptions.
- To show ads in the free version.
- To respond to your enquiries.
- To prevent misuse and understand how the app is used.
Reminders are scheduled entirely on your device.
Their contents are never sent anywhere. The app does not use push notifications.
3. Service providers
We use the following services. They handle your information only as far as is needed for the purpose shown.
| Provider | What they receive | Purpose |
|---|---|---|
| Google (Firebase) | Account details, pet details, records, photos | Sign-in and data storage |
| Anthropic | See 3-1 below | AI features |
| RevenueCat | Account identifier, purchase details | Purchase management |
| Google (AdMob) | Advertising identifier | Serving ads |
| Cloudflare | Relayed requests | Backend processing and summarising what is sent |
We do not sell or give your information to anyone else.
3-1. What is sent to the AI
Only the minimum is sent.
| Feature | What is sent | What is not sent |
|---|---|---|
| AI consultation | Your question, the display name and tags of any records you chose to reference, and your dog's age, breed, sex, whether they are neutered, and weight | Your dog's name; the contents of those records; photos |
| AI report | Five summary figures only: starting weight, ending weight, weight change, total toilet visits, daily average | Individual records; day-by-day raw data |
| Feeding-amount advice | Weight, life stage, whether neutered, body condition, activity level, the calculated daily calories and food amount, and the amount currently fed | Your pet's name; individual records |
| Reading a certificate | The photo of the certificate | — |
In every case, your account identifier, email address and your pet's name are not sent.
The AI's answers are for reference and are not a veterinary diagnosis.
The AI's answers are for reference and are not a veterinary diagnosis.
4. Advertising
The free version shows ads. Subscribers to the premium plan see no ads.
On iOS you are asked for permission before any tracking. If you decline, every feature of the app still works — the ads you see are simply less relevant to you.
Please also see Google's advertising privacy policy for how they handle this information.
5. Retention and deletion
- When you delete a record, it is removed from storage.
- You can delete your account at any time from Settings → Delete account inside the app. You will be asked to re-enter your password first (or to sign in again, if you use Google or Apple), to confirm it is you.
- Deleting your account removes all of the following:
- Every pet profile, and all health, weight, toilet, vet visit, medication and prevention records
- Every photo and certificate image you uploaded
- Your AI consultation and report history
- The account itself
Your subscription is not cancelled automatically.
If you have a premium plan, cancel it yourself in the App Store or Google Play.
Billing is held by those stores, not by us.
5-1. What remains outside our control after deletion
Stated plainly, for accuracy.
- What you sent to the AI features may remain with Anthropic for a period, under their retention policy. We cannot delete it.
- Purchase records held by the App Store or Google Play are under those stores' control and cannot be deleted by us.
- If you used a referral code, the code itself remains in the records of the other people who redeemed it, because that is what prevents the same code being used twice. It contains nothing that identifies you.
6. Your rights
You may ask us to disclose, correct, suspend the use of, or delete the information we hold about you. Contact us using the details in section 8.
Within the app, you can view, edit and delete your records yourself.
7. Security
- All communication is encrypted.
- Records and images are subject to per-account access control: no other user can read them.
- Passwords are held by Firebase Authentication. We never hold them in plain text.
- After a period of time, you are asked to authenticate again.
8. Contact
TomoakiNamekawa
Email: support@wanote.jp
9. Changes to this policy
If this policy changes, we will publish the new version on this page with an updated date. Significant changes are also announced inside the app.